PLACEHOLDER: a service manager and a parts manager at a laptop, sitting in on the monthly workshop.

Dealer Success Groups

A year of the things a dealership never gets around to.

Ten topics, one a month, live, with your managers in the room. Plus a peer group of seven to twelve owners and half an hour with Jeff Blackton every month.

01 / What gets worked on

The workshop calendar.

One department, one topic, live each month. Owners bring their service and parts managers, so the person who has to do the thing hears it first hand. Topic four is baselines, and the first baseline is your recovery rate: work it out now.

Efficient processes

The processes that put hours back on the ticket, department by department.

Hiring and retention

Writing the ad, setting the pay, and keeping the tech you just spent four months finding.

Cash flow

Where the money actually is in a dealership, and why a good year can still be a tight one.

Setting baselines

The five numbers, how to pull them out of your system, and what to do the month after.

Aged inventory and pricing

The shelf, the matrix, and the parts you have been carrying since the last administration.

Strategic planning

A plan a family business can actually run, rather than one that lives in a binder.

Economic indicators

Reading the year ahead from the things dealers can see before the news does.

Technology

The business system you already pay for, and the eighty percent of it nobody uses.

Selling skills

For a counter person and a salesperson, which are not the same job.

Succession

Handing a dealership to the next generation, or to somebody else, without wrecking it.

02 / How it reaches you

Three standing appointments.

The group hour

Seven to twelve owners, online, once a month. Everyone reads their numbers, one member brings a real problem, everybody leaves with one commitment.

Thirty minutes with Jeff

One on one, your store only. Where the number you would not read out in front of the group gets dealt with.

The Toolbox

Over two hundred templates and seventy-five on-demand modules, so the workshop has something to hand your managers afterwards.

PLACEHOLDER: the annual in-person meet-up, member dealers and their managers in one room.

Watch

Dealer Success Groups, explained.

Still from Bob Clements International's video, Dealer Success Groups with Bob Clements International.

Published by Bob Clements International. Watch it on YouTube

03 / Dealers who did it

What moved, in their words.

65% to 123%

“Your system works as promised. We went from a 65% recovery rate to 123%.”

Spencer Coleman, Coleman Tractor

Losing money to making money

“Bob helped us reorganize our service department. He didn't just tell us what to do, but helped us do it with practical tools and one-on-one coaching.”

Becky Price, Bill's Tractor & Equipment

Through the unstable years

“He has the experience with his team to give us feedback on decisions that could make it or break it for our family owned shop.”

Elizabeth, Lauf Equipment

05 / What it costs

$839 a month, per location.

What the seat includes, priced as if you bought each piece separately
IncludedSold on its own
Dealer Toolbox$99 / mo
Hiring program$498 / mo
The group hour, the workshop, and Jeff's half hour$242 / mo
Dealer Success Groups$839 / mo

Month to month, per location, up to six. Hiring is billed at $1,495 a quarter on its own and is shown monthly here so the columns add up. One technician billing one more hour a day at a $135 shop rate returns about $2,800 a month.

06 / Apply

Groups are matched, not filled.

Tell us what you carry and how big you are. Jeff reads every one of these and calls you himself.

Would you rather ask questions first? Book thirty minutes

Please tell us your name.

Please tell us the dealership name.

That email address is missing an @ or a domain.

We call before we email. Please leave a number.

Please list at least one line.